Property & Lettings
Property Management CRM
Designed and implemented a CRM system for a growing lettings agency, replacing spreadsheets with a unified platform for property, tenant, and contractor management.
CRM Architect · 2024
Systems builder based in the UK. I design, implement, and maintain CRM systems, databases, and the operational infrastructure that keeps organisations running smoothly.
I run Nexlink Media, a small independent practice focused on building websites and internal systems. Most of my work involves CRM implementation, database design, workflow automation, and the kind of operational tooling that organisations depend on but rarely think about.
Good systems work is invisible when it's done right. The goal is infrastructure that just works—reliable, well-documented, and maintainable long after I've moved on.
Property & Lettings
Designed and implemented a CRM system for a growing lettings agency, replacing spreadsheets with a unified platform for property, tenant, and contractor management.
CRM Architect · 2024
Arts & Non-Profit
Cleaned and restructured a contact database that had accumulated duplicates and inconsistencies over eight years, enabling more effective stakeholder communication.
Database Administrator · 2024
Professional Services
Rebuilt and automated a consulting firm's sales pipeline in Salesforce, reducing manual follow-up work and improving visibility for partners.
Systems Architect · 2024