Property & Lettings
Property Management CRM
Designed and implemented a CRM system for a growing lettings agency, replacing spreadsheets with a unified platform for property, tenant, and contractor management.
CRM Architect
2024
Systems Builder & Administrator
I build the systems that organisations depend on
CRM platforms, databases, and operational tooling for individuals, small teams, and organisations through Nexlink Media.
Selected Work
Recent projects in CRM implementation, database design, and systems integration.
Arts & Non-Profit
Contact Database Restructure
Cleaned and restructured a contact database that had accumulated duplicates and inconsistencies over eight years, enabling more effective stakeholder communication.
Database Administrator
2024
Professional Services
Sales Pipeline Automation
Rebuilt and automated a consulting firm's sales pipeline in Salesforce, reducing manual follow-up work and improving visibility for partners.
Systems Architect
2024
Capabilities
CRM Implementation
Setting up and customising platforms to match how you actually work
Database Design
Clean schemas, proper relationships, data that stays reliable
Workflow Automation
Connecting systems and eliminating repetitive manual work
Data Migration
Moving from legacy systems without losing records or relationships
System Documentation
Clear handover docs so it all makes sense after I leave
I run Nexlink Media, a small independent practice focused on building websites and internal systems. Most of my work involves taking messy, fragmented data and turning it into something structured and useful.
Good systems work is invisible when it's done right. The goal is infrastructure that just works—reliable, well-documented, and maintainable long after I've moved on.
More about me