Experience

A non-traditional path into systems work. This isn't a CV—it's context for understanding how I learned and why I approach problems the way I do.

2024 — Present

Founder & Systems Builder

Nexlink Media

Running an independent practice focused on building websites and internal systems for individuals, small teams, and organisations. Work spans CRM implementation, database design, workflow automation, and operational tooling. Emphasis on reliability, structure, and long-term maintainability rather than impressive demos.

Building a practice from scratch has reinforced that trust comes from consistency. Clients don't care about clever solutions—they care about systems that keep working.

2023 — 2024

Self-Directed Learning

Independent

After leaving university, focused on learning through real projects with real stakes. Took responsibility for live data, workflows, and platforms. Built confidence through ownership rather than credentials, developing practical skills in CRM systems, database administration, and process design.

Learning by doing—especially when the stakes are real—builds a different kind of competence than academic study. You develop an instinct for what can go wrong.

2022 — 2023

Computer Science Student

University of Portsmouth

Started formal computer science education with focus on databases, systems architecture, and structured problem-solving. Left before completion—not due to inability, but a preference for hands-on, applied work over academic theory.

University gave me foundational knowledge and a structured way of thinking about systems. Leaving was a conscious decision to pursue practical learning, which has shaped my approach ever since.

Other Work

CRM Implementation

Setting up and customising CRM platforms for specific business needs. Custom fields, workflows, automations, and integrations with existing tools.

Database Design

Schema design, data modelling, and database administration. Building structures that are clean, fast, and maintainable.

Workflow Automation

Connecting systems and eliminating manual work. Data flows, notifications, and process automation using integration platforms.

System Documentation

Creating clear documentation for handover and ongoing maintenance. Making sure systems can be understood and maintained by others.

Tools & Technologies

CRM Platforms

  • Salesforce
  • HubSpot
  • Zoho CRM
  • Pipedrive
  • Airtable

Databases

  • PostgreSQL
  • MySQL
  • SQL Server
  • MongoDB
  • Supabase

Automation

  • Zapier
  • Make (Integromat)
  • n8n
  • Power Automate
  • Python Scripts

Technical

  • SQL / Query Optimisation
  • Data Modelling
  • API Integration
  • ETL Processes
  • System Documentation

This page covers my background and how I got here. For specific project details and case studies, see the Work section.

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